Call Center Customer Service Representative - Medicaid Member Support - (Remote) at Conduent

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Be a Medicaid Member Hero at Conduent (Remote - $13/hr, Full-Time with Benefits)

Calling all passionate communicators with a heart for service! Are you ready to make a real difference in the lives of Medicaid members in South Carolina? Conduent is seeking a dedicated Call Center Customer Service Representative to join our remote team.

At Conduent, we believe everyone deserves access to quality healthcare. As a Medicaid Member Hero, you'll play a vital role in supporting our clients and ensuring members receive the care they need.

Why Conduent is Your Dream Support Job:

• Make a Difference Every Day: Your work will directly impact the well-being of Medicaid members.
• Thrive in a Positive Culture: We value our employees and foster a supportive work-life balance with a no weekends policy.
• Competitive Pay & Benefits: Enjoy a starting hourly rate of $13.00 with the opportunity to earn more, plus a comprehensive benefits package and paid training with equipment provided.
• Remote Work Flexibility: Work from the comfort of your home and create your ideal schedule (Full-Time, 40 hours/week).
• Growth Opportunities: We invest in our employees and offer a clear path for career advancement.

Be a Champion for Medicaid Members:

• Provide clear and concise information on member eligibility and applications.
• Assist callers with completing applications and track application status updates.
• Answer inquiries using a computer system and document calls efficiently.
• Advocate for members' needs and ensure they receive exceptional service.

Do You Have What It Takes?

• Positive and energetic attitude - A must!
• Strong communication and interpersonal skills.
• Ability to multi-task and manage time effectively.
• High school diploma or GED (minimum).
• At least 1 year of call center experience or related customer service background (preferred).
• Computer proficiency in various software programs.

Ready to join a mission-driven company and make a positive impact on people's lives? Apply today! We've made the job description more concise and action-oriented. Highlighted the key benefits and used action verbs to showcase the daily responsibilities. Please note that some state and metro area restrictions may apply. Refer to the original job description for details.